Use of the KFC Call  Center for consumers : CekResi

Get to know the benefits of KFC Call Center Indonesia Servicesfor Consumers

 

 KFC call center services  are currently still busy serving consumers, especially if there are questions, criticisms, or suggestions. This shows how they still maintain good relationships with consumers, even if the content is sometimes not good. In fact, they can continue to stand up and evolve because of customer criticism.

 

We already know that KFC originated in Uncle Sam’s country, usa, but now it’s available in different parts of the world, including Indonesia. For the development in Indonesia itself is quite special because it is linked to many important parties. The result is to make all services better, including customer service.

 

Get to know the development of KFC in Indonesia

 

KFC was first established in Indonesia in 1979 where at that time the process of purchasing franchise shares to open the restaurant was approved. Specifically, in October 1979 with the address Jalan Melawai, DKI Jakarta Province. This became a milestone in the creation of hundreds of outlets in the archipelago.

 

In fact, the carrier of KFC products until they are sold in our country is PT Fast Food Indonesia Tbk because the sole owner of this franchise. They were founded a year earlier, i.e. 1978 on the ownership of the Gelael family. This name is well known, especially since there is an F2 driver of the same name, namely Sean Gelael.

 

At the time of the first opening in Jakarta, it turned out to have a positive reaction from the audience. This is evidenced by the large number of visitors willing to stand in line to eat there. This then encouraged development to several other major cities such as Semarang, Bandung, Surabaya, even off the islands such as Medan and Makassar.

 

If you ask the KFC call center or their website directly, there is also an explanation of the largest shareholders so far. In fact, in 1990, salim group merged and owned more than 35% of the shares, while Gelael Group was almost 44% of which the rest was owned by the community as well as employees.

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They have also joined the Indonesian Stock Exchange since 1993, so that the development or growth of their shares is faster. No wonder now and so on it is possible that it will continue to be in demand by the people. Especially the appearance of the restaurant is good combined with the continuous emergence of the latest food and drink products for its connoisseurs.

 

Various best products of people’s favorites

 

For the best products, if you ask the KFC call center or your closest friends, most of them will immediately answer fried chicken. Moreover, you can choose several different varieties with unique characteristics. The most preferred by customers is the type of krispi where the skin is very crispy, but the meat is so tender.

 

This type of meat characteristic is also found in the meat of the Zuper Krunch Burger variety, which is quite large in size with a uniqueness as if it are corn flavors. Another Western food from KFC is that it is spaghetti that is very much in demand because it is cheap, even most outlets sell less than Rp. 10,000.

 

If you want to feel the fried chicken variety with a different shape and flavor, you might want to try Chizza. As the name implies, this menu is actually served in the same way as Pizza, but the size is more mini. The advantage of this menu is the use of boneless chicken meat so that it can bite immediately without worry.

 

Not only can we find Western food menus here, but there are bento and yakiniku varieties typical of Japan. For Bento products, it is preferred because there are a lot of rice and chicken, so the choice of taste varies. Meanwhile, Yakiniku is also suitable as the main food because it makes the stomach full.

 

In addition, according to KFC, there are  also many unique call centers that twist fans. Mainly because it resembles a kebab and is easy to hold, so it is comfortable to bite. It is equipped with chicken meat and vegetables such as tomatoes and lettuce. If you want a snack that is not complicated, then twist the answer.

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Ordering food products is absolutely not enough if you do not order drinks. Where we can order great drinks like Mocha Float and Chokocha Float. The advantage of Mocha Float is in its original chocolate flavor plus the addition of ice cream, while Chokocha is considered fresher due to green tea blending.

 

Use of the KFC Call  Center for consumers

 

Kentucky Fried Chickens customer service proves to have many great uses, one of which is as a bridge for rhetorical communication with consumers. Not only about complaints, but CS is also able to provide a lot of information to customers so they know what is needed. As a result, the company will be considered very professional.

 

The KFC call center is actually responsible for marketing products that will be known by more customers. Employees have been provided with product knowledge training so that they can explain all services or products to consumers. Including if there is a type of promo that we do not understand, they can explain easily.

 

This is also included in telemarketing, where in addition to explaining, they will encourage convincingly to customers. As a result, the sales or marketing of a product will increase. No wonder companies dare to spend large amounts of investment to make their employees work optimally.

 

If employees are able to work well, the restaurant is more efficient at working so that errors do not occur in the future. Later employees with the task of servicing the same conditions of customers and employees of ordinary KFC restaurants have their own work and in no way interfere with each other’s performance.

 

The use of customer service is then able to enable us as consumers to reach restaurants owned by Kentucky Fried Chicken Indonesia easily. Moreover, communication via telephone media can spread one of the company’s outlets in an area of the archipelago.

 

If you are interested in contacting customer service, you can immediately call the number from the KFC customer service center , which is 08071677777. All complaints or comments will be listened to so that there is good feedback for both parties. If the phone is busy, consumers can also contact using sms media to 081210005050 number.

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Different Types of KFC’s Best Services in Indonesia

 

In addition to the features in the form of a KFC call center, it turns out that there are many other services that we can use as customers, such as online delivery. If you do not want to go all the way to the restaurant, you can immediately use the delivery service to contact 14022. In order not to use it for a long time, the order will be sent immediately so that it is still warm.

 

Please note that before calling this service, make sure that the place of delivery is known by the sender. If the address is not reached, the process of ordering food through delivery orders is difficult. Moreover, the object of delivery is in the form of fast food or drinks.

 

In addition to delivery orders, it turns out that this fast food restaurant already has an online ordering service. Of course, it is different from the company’s delivery order because it cooperates with online motorcycle taxis. So to contact him can not go to the KFC call center , but through online ojek applications such as Go-Jek or Grab.

 

Finally, there is a drive thru service, where we can order food through a street without leaving the car. We do not find this service at all outlets, but only in large cities. You can find KFC drive thrus in DKI Jakarta, Tangerang and Bali.

 

The long history of this restaurant in Indonesia has shown that eating with the closest people can be the best choice. Furthermore, it is known to always have the latest products or promotions that are profitable for us as customers. Furthermore, it is a KFC call center service  so it can help us in many ways.

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