How to contact Mega Call Center and the most common questions
In this article, we will explain how to contact the Mega call center and what are the most frequently asked questions by customers. Indeed, there are currently many banking products that you can choose from in Indonesia that are tailored to individual or non-individual needs.
Bank Mega itself is an Indonesian companyin the form of a limited liability company. Of course, you already know that Bank Mega is engaged in Financial Banking services based in Jakarta. Bank Mega has been around since 1992 and is part of CT Corp.
Like banking products in general, Bank Mega also offers savings products. The savings product also provides transaction services such as transfers, cash withdrawals, balance checks, payments, purchases, purchases and others. Of course, there is also a Mega call center that is ready to serve customers if there are complaints of reviews or suggestions.
The difference is that you can enjoy various benefits such as purchase promotions with debit cards where you can get a 5% discount when shopping at Transmart. Then there are also other pricing programs for customers that are actually eligible and there are still a lot of promos that are suitable for other events.
Bank Mega’s Choice of Savings Products
One of the most common things that are often asked in Mega call centers is for savings products where usually this is often requested by potential customers who want to open a savings account. There are several products that you can choose according to your needs, including:
- Mega Dana is a connection that is usually used by individual customers where this savings provides a fairly progressive interest rate with an initial deposit of 100 thousand.
- Mega Maxi, almost the same as mega funds except that the initial deposit is larger, which is 1 million
- Mega Ultima is a product used to target high-end customers with an initial deposit of 100 million
- Mega Forex is a type of savings that requires support to store funds and transactions in various foreign currencies
- Mega Plan, this product is a term savings product that can help you be disciplined in saving for certain purposes, for example saving for tourism, property and other purposes
- Mega Berbagi, as the name suggests where you can have special savings for donations, for example, your savings are distributed for the construction of schools, places of worship and others
- Mega Perdana is a savings account for kids with a unique character design in booklets and ATMs
- Mega Syariah bank savings is a savings with the principles of Sharia and can be for individuals and businesses
Indeed, some people are curious about BankMega’s products, so it is not uncommon for them to contact mega call centers for more details about these products. This banking company offers a variety of options so you can decide to choose savings based on your needs.
How do I open an account with Bank Mega?
When you already know the different types of savings, it’s time to choose the most recommended type of savings. The question that is often asked by potential customers afterwards is how to open an account where you can actually go directly to the branch directly.
Therequirements to create an account yourself are very easy, you just need to provide one of the ID cards, for example, like an ID card, driver’s license or passport, then NPWP, a stamp duty of 6000 and an initial deposit depending on the savings product you choose. You must also attach corporate legal documents if they are used for business entities.
Once the above requirements are met, you can go tothe nearest Bank Mega branch. Later, you are asked to complete the account opening form in the customer service section. Just follow the instructions, if you have it, you will get a debit card accompanied by a booklet.
Many try to contact the Mega call center because they want to open an online account. Bank Mega provides facilities to open an account online, in the all-digital age, of course, people also want convenience so that banking supported by online banking and mobile banking is more popular.
For those of you who want to open an online account, the trick isto sign up for mega atm. Online registration by www.bankmega.com and activation of a one-time password or OTP for financial transactions. So you can choose ways that you deem simpler according to your needs.
How to forward obstacles or complaints in Mega Call Center?
The next question about Bank Mega is what happens when customers encounter problems or want to submit complaints about savings products or services? In fact, it is very easy if you want to submit your complaint, just visit the official page of the Bank Mega website, the details are as follows:
- All you have to do is go to the bankmega.com website
- Look for the “About Us” option
- Click on ‘contact us’
- Later, there will be a customer service page and then click on the customer complaint form
- Fill in customer complaint data from problem category, account data includes account type, account number, name, address, phone, email and others
- Also fill in the details of the complaint such as the date of the nominal incident and a statement
- Then click Submit
In addition to the above method, you can also contact the Mega call center or go directly to the nearest branch so that you can submit a complaint directly. There are also several numbers that can be contacted that make it easier for you to file complaints.
Bank Mega complaint number or call center
In addition to going directly to the nearest branch or submitting a complaint on the customer’s complaint form, you can contact the helpline. Even on the main page of the bankmega.com site, you can interact with the live chat service at the bottom right of the site display.
You just need to click on the live chat service and then it will be convertedautomatically on the WhatsApp app. So you can chat via the WhatsApp app on 0822 0822 5000. You can also have a two-way conversation by a phone call to 080 4150 0010 for nationals and + 62 21 29601600 abroad.
In addition to going through the Mega call center, you can also send reviews, suggestions, and complaints via email to l’firstname.lastname@example.org. Bisa also by contacting social media accounts, sending messages or direct messages on Bank Mega’s Facebook, Twitter, Instagram accounts, but make sure that these social media accounts are the official Bank Mega accounts.
As is known , there are currently many fake bank accounts on social networks that actually harmyou if you are not careful and careful when submitting complaints or problems that you are facing. Make sure that the social media account is the official account, namely the Facebook account: BankMegaID, Twitter: BankMegaID, Instagram: BankMegaID.
Bank Mega always prioritizes customer satisfaction so that there are many options you can choose from, if you want to communicate directly with customer service for inconveniences or complaints you encounter. You must contact the Mega call center at the hotline number above in order to consult directly.